Property management is the difference between a rental property that runs smoothly for years and one that generates constant problems. Done well, it's invisible — rent arrives on time, maintenance is handled, tenants stay longer, and the landlord's only job is to read the monthly statement. Done poorly, it's a second job. This guide covers property manager responsibilities from the perspective of what actually matters day to day.
At Keivra, we manage over 340 properties across the UK and Morocco. The principles are the same everywhere: respond quickly, document everything, and fix problems before they become disputes. The most common gap in self-managed portfolios is what does a property manager do — not because landlords don't care, but because the systems aren't in place to catch issues early. A good property manager has those systems built in.
Whether you manage one property or fifty, the fundamentals don't change. Know your legal obligations, keep a maintenance float, inspect regularly, and treat every tenant interaction as something that could end up in front of a tribunal. If that sounds like a lot of work, it is — which is why most portfolio landlords eventually hand it to a management company. This guide tells you what to do if you're managing yourself, and what to look for if you're outsourcing.
Property, lettings, recruitment — one team, one number. Tell us what you need and we'll take it from there.
Get in touch